We run the operation.
You focus on the care.
Up and running in hours, not months.
- 45-Minute Auto-Setup: configured out of the box so you can start right away.
- 1-on-1 Customization & Training: we tailor your workflows and train your team in 1 to 3 hours at zero extra cost.
- Zero Homework: stop drowning in 100-page user manuals. Other EHRs hide behind ticket systems. We give you live human support.
You refer five colleagues. We don’t pay for sales reps or ads, and referrals are what keep our costs low. So we cover your EHR, setup, credentialing and full billing for your first 90 days.
You have 12 months to refer five colleagues, and each of them gets a free 90-day trial too. A referral counts when they book a 30-minute demo, even if they don’t sign up. If you refer fewer than five, you pay a prorated share of 50% of the fees from your first 90 days: 10% for each referral short of five. Cancel within the 90 days and you owe nothing.
Most agencies pay 6% to 7% for a billing service alone. Credify includes your EHR, AI documentation, credentialing, and full billing for just 4.99%.
See the numbers
| Month | Revenue collected | No-show rate | Appointments attended |
|---|
Everything we do is free for your first 90 days.
Your first 90 days include one-on-one implementation, full access to our platform, credentialing support, EHR reminders, RCM services, clearinghouse fees and more, all with no setup fee.
You refer five colleagues. We don’t pay for sales reps or ads, and referrals are what keep our costs low. So we cover your EHR, setup, credentialing and full billing for your first 90 days.
You have 12 months to refer five colleagues, and each of them gets a free 90-day trial too. A referral counts when they book a 30-minute demo, even if they don’t sign up. If you refer fewer than five, you pay a prorated share of 50% of the fees from your first 90 days: 10% for each referral short of five. Cancel within the 90 days and you owe nothing.
Cut your no-shows to low single digits.
Clients get a minimum of three reminders to confirm an appointment. If they don’t answer, our AI voice receptionist calls them. If they can’t make it, the slot goes to your waitlist the same day.
- One appointmentThursday, 2:00 PM
- 48 hrs out
Text + email
“Reply C to confirm.” - No reply
AI voice receptionist
Confirms, or reschedules on the call.
- Can’t make it
Slot released
Moved off the calendar right away.
- Filled
Waitlist client booked
Reached by text, email or voice.
Switching from SimplePractice or TherapyNotes?
They sell you the software and leave the rest to you: billing, credentialing, chasing claims and the notes you finish after hours. We run all of it, so your workday ends when your last session does and you get paid for the care you give.
| Feature | Credify | SimplePractice | TherapyNotes |
|---|---|---|---|
| How you pay | 4.99% of collections | $49/mo Starter, $79/mo Essential, $99/mo Plus + $74 per added clinician | $69/mo solo, $79/mo group + $50 per clinician |
| Appointment reminders | Free. Unlimited text and email. Charge for AI voice receptionist | 1 per in-person appointment, 2 per virtual | $0.14 each |
| Verification of benefits | Free. We verify benefits before treatment begins. | No | No |
| Eligibility checks | Free. Checked before every appointment. | $0.15 per check | $0.14 per check |
| Billing done for you | Included in the 4.99% | No | No |
| Credentialing | Free | Free for up to 2 payors, paid plan required. Restrictions apply | No |
| Insurance enrollment | Free | No | No |
| Claim fees | Free | $0.39 per claim | $0.14 per claim + $0.14 per ERA |
| Data migration | Free. Automated migration in less than 30 minutes. Includes clients, appointments, notes, and billing. | Client information only | Free. Client list only, no notes or billing history |
| Time to go live | Live in under 45 minutes | Days to weeks | Days to weeks |
| Custom features for you | Free for shared features. Usually under 10 days | Shared roadmap. No custom builds. | Shared roadmap. No custom builds. |
| Customization of forms and workflows | Drag-and-drop forms anyone can build, or our team builds them for free | Standard templates. Not fully editable. | Standard templates. Not fully editable. |
| Implementation fee | Free | None listed | None listed |
| Consent forms | 18 or more written for your state, all editable. All 50 states | About 4 to 5 | About 4 to 5 |
| Custom reporting | Custom reports, your way. Billing, clinical, any KPI, with what-if scenarios built in. | Not available at this scope | Not available at this scope |
| Telehealth | Free. Zoom, Google Meet, or Teams | Built in | Basic included (2 people). Premium $15 per clinician/mo |
We plan on 20 years together.
We’re a family company, and we price like a partner, not a vendor. We’re paid as a share of what we collect for you, so we only grow when you do: more booked hours, cleaner claims and new features when you ask for them.
“We were leaving $30k a month on the table and had no idea. Credify found exactly where it was going and fixed it within weeks.”
“Our no-show rate dropped from 16% to under 5% in 60 days. The AI outreach runs on its own. I don’t think about it anymore.”
“Finally, a system built for behavioral health, not a generic EHR. It fits the way we actually run our programs.”
See what you keep with Credify.
Move the sliders to match your practice. We compare your take-home with Credify against SimplePractice and TherapyNotes.
You make this much more money with Credify.
| Each month | SimplePractice | TherapyNotes |
|---|---|---|
| More collected | $0 | $0 |
| Fees and billing saved | $0 | $0 |
| Time back | $0 | $0 |
| Each month | Credify | SimplePractice | TherapyNotes |
|---|
See it before you book.
Five of the screens agencies use most. Click one to see it full size.
Thousands of features. Ask for any of them in plain English.
We stop bad claims before they go out.
Eligibility is checked on every appointment, and any claim that isn’t fit to get paid is held and fixed first. That’s how denials stay rare.
Eligibility checked
Benefits verified before the visit.
Note signed
Codes and modifiers pulled from the note.
Held if it won’t pay
Missing auth, wrong code, lapsed coverage.
Clean claim out
No clearinghouse fees.
Need something your EHR doesn’t do? Tell us.
Every agency runs a little differently. We use AI to build new features fast, usually in under 10 days, or our team builds it live with you in 1 to 3 hours. If other agencies can use it too, there’s no charge.
You ask
“Can you create a special portal for my school-based services?”
We build it
Our team builds it into your EHR with AI.
You review
You try it on a test client and tell us what to change.
It’s live
In your EHR. No invoice, no change order.
What it adds up to.
Try it all. Walk away anytime.
Start your free 90-day trialThat means unlimited access to Your Custom EHR by Credify and every feature in it, plus one-on-one implementation, credentialing support and full billing.
Not the right fit? Walk away.
If you’re not happy at any point during your 90 days, cancel. No obligation, no cost.
Frequently Asked Questions
Why 90 days free?
You refer five colleagues. We don’t pay for sales reps or ads, and referrals are what keep our costs low. So we cover your EHR, setup, credentialing and full billing for your first 90 days.
You have 12 months to refer five colleagues, and each of them gets a free 90-day trial too. A referral counts when they book a 30-minute demo, even if they don’t sign up. If you refer fewer than five, you pay a prorated share of 50% of the fees from your first 90 days: 10% for each referral short of five. Cancel within the 90 days and you owe nothing.
What does it cost after 90 days?
4.99% of what we collect for you. That one rate covers Your Custom EHR, full billing, eligibility checks on every appointment, unlimited reminders and credentialing.
No per-user fees, no claim fees, no clearinghouse fees, no implementation fee and no data migration cost.
What isn’t included?
Only two optional add-ons, priced separately: the AI voice receptionist, which calls clients who don’t confirm and fills open slots from your waitlist, and ambient listening ($0.50 per session), which listens during the session and helps generate your note.
Everything else on this page, and more, is included in the 4.99%.
Can you build a feature just for my practice?
Yes. Tell us what your workflow needs. We build it with AI, usually in under 10 days, and you try it on a test client before it goes live in your EHR.
If other agencies can use it too, there’s no charge. And no waiting on a product roadmap.
How long does implementation take?
Hours, sometimes a few days. In almost every case, not weeks or months. Our setup wizard configures your EHR in under 45 minutes, and most agencies are live in 2 to 3 hours.
How long does it take to learn the EHR?
Most people learn it in 1 to 3 hours, depending on their role. Front office staff usually need less than an hour. If you wear several hats, plan on the full 3.
We train you with short AI videos, plus one-on-one sessions whenever you want them.
After that, help is built in. Ask the EHR how to do anything, in plain English, and it takes you right there. That’s real-time support, 24 hours a day, 365 days a year.
How robust is your form builder?
It’s the most robust form builder in the industry. Scoring, weighting, outcome measures, what-if scenarios, show and hide logic, required fields and full mobile support are all built in.
It’s drag and drop, so anyone on your team can use it. Missing something? Ask, and we’ll build it for you at no charge.
Do you have custom reporting?
Yes, on anything in the EHR. Unlike legacy systems, all of your data lives in one database, so you can report on any time period, any percentage and any what-if scenario, with drag and drop.
It’s built for the kind of analytics universities and academic institutions run, so it handles almost anything you need. If you get stuck, we’ll build the report for you at no charge.
Do you offer screeners and assessments?
Yes. All of the most-used screeners and assessments are built in, and we’ll add any others you need at no charge.
If a tool is licensed by its publisher, you pay that license fee directly. We never mark it up.
Do you offer consent forms?
Yes. You get 18 or more consent forms written for your state, and you can edit every one of them. We cover all 50 states. SimplePractice and TherapyNotes offer about 4 to 5.
Have your attorney review them before you use them, so they meet the legal requirements for your practice.
Can I build my own custom forms?
Absolutely. Build any form, with any questions you need, in minutes. Each field takes about 10 seconds to add.
Can I upload my own consents and disclosures?
Yes. Our AI brings them in automatically during onboarding. Have more later? Send them to us and we’ll upload them for you.
Are your forms and workflows built for CARF and Joint Commission?
Yes. They’re built to support CARF and Joint Commission standards.
If your survey or audit turns up anything you want changed, tell us. We’ll build it for you within hours.
Do you offer e-prescribing?
It’s coming in the first quarter of 2027.
Do you offer inpatient?
Not at this time.
Is there a long-term contract?
No. After your 90 days, it’s month to month. Cancel anytime with 30 days’ notice.
The one exception is a large credentialing job. If you need us to credential you with, say, 20 payors, that work runs for months, so we agree on a set term with you up front.
Is my data secure?
Yes. Credify is HIPAA compliant, we sign a Business Associate Agreement (BAA) with every agency, and your data is encrypted.
What happens to my data if I leave?
It’s yours. We export all of it for you, at no cost: clients, appointments, notes and billing history.
Who are you?
Credify is a family company of behavioral health experts and AI specialists, with decades of experience between us. We stay lean on purpose.
We built one system that runs an agency or private practice end to end, from the first phone call to the paid claim, so you can grow without adding back-office staff. Nothing else on the market does all of it in one place. We plan on being your partner for the next 20 years.
See it running in your agency.
Thirty minutes. We walk a client from the first call to the paid claim, inside Your Custom EHR by Credify.