AI-Powered Patient Engagement
Automated. Intelligent.
Already included with RCM.
Both services are included at no extra cost for RCM clients. Available as standalone add-ons for practices that only need patient engagement tools.
Appointment Reminders
Automated SMS, voice, and email reminders that reduce no-shows before they happen. Sent at the right intervals, in the right channel, for each patient.
$0.12
per reminder sent
Included with RCM Services
SMS, voice call, and email — automatically selects best channel per patient
Configurable reminder cadence — 72hr, 48hr, day-of sequences
Cancellation capture — patients can cancel or reschedule directly from the reminder
No-show rate reporting included — track reduction over time
Standalone (without RCM): $0.12/reminder · no monthly minimum
Inbound & Outbound AI Scheduling
AI handles inbound scheduling calls and outbound outreach — filling cancellations, reactivating inactive patients, and booking new referrals without staff involvement.
$0.20
per minute
Included with RCM Services
Inbound: answers scheduling calls 24/7, books directly into your EHR calendar
Outbound: proactively fills empty slots from waitlists and cancellation queues
Reactivation sequences — re-engages patients who dropped off after intake
HIPAA-compliant AI voice — natural conversation, no robotic scripts
Standalone (without RCM): $0.20/min · billed on actual usage only